Shana-Lee De Koker

I’m a dynamic young professional whose career journey kicked off in 2020 at Reception — the front line where I learned the art of juggling people, priorities, and plenty of phone calls. With grit, growth, and a dash of fun, I’ve worked my way up to become the Franchising National Operations Manager for Fine Home Southern Africa, while also proudly flying the flag as a Brand Ambassador. 🎓 Academic Achievements • Bachelor of Business Administration (BBA) Degree in Market Management • Higher certificate in Marketing • NQF5 qualification as a Property Practitioner 💼 Professional Strengths • Franchise management and broker support wizardry — I make broker needs look easy. • A leader who thrives on turning operations into smooth-running success stories. • Excel extraordinaire — if there’s a spreadsheet, I’ll make it sing. ✨ Personal Traits • Fun-loving, approachable, and energetic — I believe work should come with a smile. • Proudly known as the “Keeper of Smiles”, because positivity is my secret superpower. • Forever curious and passionate about learning, blending youthful enthusiasm with professional polish.